物业满意度计算方式通常是通过对调查问卷的回答进行统计和分析得出的。常用的计算方式有以下几种：
1. 平均得分法：将所有用户对每个问题的评分求平均，得出整体满意度得分。
2. 加权平均得分法：对于不同问题的重要性不同，可以给每个问题一个权重，然后按照权重求加权平均得分，得出整体满意度得分。
3. 满意度指数法：将用户对每个问题的满意度评分转化为0-100分的满意度指数，然后按照问题的权重求加权平均得分，得出整体满意度指数。
4. 偏差率法：将用户对每个问题的评分转化为满意度比例，然后计算每个问题的满意度偏差率，得出整体满意度偏差率。
5. 因子分析法：通过对所有问题的数据进行因子分析，找出影响整体满意度的主要因素，得出整体满意度得分。
选择计算方式应根据实际情况和调查目的进行确定。在进行调查时，需要注意保护受访者的隐私和个人信息，并确保调查过程的公正性和准确性。
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Calculation method of property satisfaction
The calculation method for property satisfaction is usually obtained through the statistics and analysis of the responses to the survey questionnaire. The commonly used calculation methods are as follows:
1. Average score method: Take the average score of all users' ratings for each question to obtain the overall satisfaction score.
2. Weighted average score method: For different questions with different levels of importance, a weight can be assigned to each question, and then the weighted average score is calculated according to the weight to obtain the overall satisfaction score.
3. Satisfaction index method: Convert users' satisfaction ratings for each question into a satisfaction index ranging from 0 to 100, and then calculate the weighted average score according to the weight of each question to obtain the overall satisfaction index.
4. Deviation rate method: Convert users' ratings for each question into a satisfaction ratio, and then calculate the satisfaction deviation rate for each question to obtain the overall satisfaction deviation rate.
5. Factor analysis method: Through factor analysis of all the data, the main factors affecting overall satisfaction can be identified, and the overall satisfaction score can be obtained.
The choice of calculation method should be determined based on the actual situation and the purpose of the survey.
